Privacy Policy

1. Introduction

This Privacy Policy describes how Pulse VPN, operated by Sole Proprietor Orlov Roman Valerievich (TIN: 212909658385), collects, uses, and protects your personal information when you use our VPN service.

We are committed to protecting your privacy and ensuring the security of your personal data. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address (for account creation and communication)
• Payment information (processed by third-party payment providers)

2.2 What We Do NOT Collect

We have a strict No-Logs Policy. We do NOT collect or store:

• Browsing history or websites visited
• Traffic data or content
• DNS queries
• IP addresses assigned to you when connected
• Connection timestamps
• Session duration
• Your original IP address

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining the VPN service
• Processing payments and managing subscriptions
• Sending important service updates and notifications
• Responding to support requests
• Improving our service quality

4. Data Security

We implement industry-standard security measures to protect your data:

• AEAD encryption (AES-GCM / ChaCha20-Poly1305) for all VPN connections
• Secure storage of account information
• Regular security audits
• RAM-only servers (no persistent storage of connection data)

5. Third-Party Services

We use third-party services for:

• Payment processing: Your payment data is handled directly by payment providers and is not stored on our servers.
• Email services: For sending account-related communications.

We do not sell, trade, or transfer your personal information to third parties for marketing purposes.

6. Data Retention

We retain your account information only for as long as necessary to provide our services:

• Account data: Until you request account deletion
• Payment records: As required by applicable tax laws
• Support communications: Up to 2 years

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data

To exercise these rights, contact us at roman.orlov.2002@gmail.com

8. Cookies

Our website may use cookies for:

• Essential website functionality
• Remembering your preferences
• Analytics (anonymized)

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Service Provider: Sole Proprietor Orlov Roman Valerievich

TIN (INN): 212909658385

Email: roman.orlov.2002@gmail.com

Phone: +7 (927) 865-00-25